At Square we provide two types of service on demand or as preventative maintenance. For clients under a service agreement, they have access to on demand service 24/7 to ensure critical security components are operating as they should.
For most commercial customers we can service less critical security systems within 1 or 2 business days. Our skilled team of technicians can service all the systems we sell as well as security equipment installed by other companies.
Unexpected video loss or a card access system that is down will cause serious disruption to a business and create safety and liability concerns. To minimize these risks, we offer preventative maintenance programs that include regularly scheduled site visits to check up on all components of your security system and replace aging equipment prior to failure. We also have options for all-inclusive preventative maintenance packages which includes replacement equipment and labour at a fixed rate.
Our team is 24/7 ready for clients under a service agreement, and they will respond immediately to critical issues.
If your business needs uninterrupted video footage, consistent access control logs, or continuous intrusion monitoring, then a preventative plan is suitable for you.
We check every core component, such as readers, firmware, cameras, and storage, verify lock performance, clean camera lenses, audit NVR storage, and replace aging devices.